Privacy policy

Last Updated: February 1, 2025

The Creative Stories (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

Personal Information (Provided by You)

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment providers — we do not store full payment details)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral source

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer service and support
  • Respond to inquiries
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties strictly for business operations, including:

  • Payment processors (to securely process transactions)
  • Shipping carriers (to deliver orders)
  • Website hosting and analytics providers
  • Marketing service providers
  • Legal authorities if required by law

All third parties are required to handle your data securely and only for authorized purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We encourage you to protect your account credentials and personal devices.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve services
  • Deliver relevant advertising

You may adjust your browser settings to decline cookies; however, some features of the site may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting personal information.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise any of these rights, please contact:

swati@thecreativestories.com

8. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

The Creative Stories
New Jersey, USA
Email: swati@thecreativestories.com