Terms of service

Terms of Service

Last Updated: February 1, 2026

Welcome to The Creative Stories. By accessing or using our website (thecreativestories.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

The Creative Stories (“we,” “us,” or “our”) operates this website to provide handcrafted home décor and eco-conscious products. By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to make a purchase on our website.

3. Product Information & Availability

We strive to provide accurate product descriptions and images. Due to the handcrafted nature of our products, slight variations in color, texture, or finish may occur and are not considered defects.

Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

We accept payment via:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay

By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Orders & Cancellations

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving suspected fraud, pricing errors, or product unavailability.

If your order is canceled after payment has been processed, you will be notified and refunded.

Orders cannot be modified or canceled once they have been processed.

6. Shipping & Delivery

We currently ship within the United States.

Estimated delivery times are provided at checkout but are not guaranteed and may vary due to carrier delays.

We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. Customers are responsible for providing accurate shipping information at checkout.

7. Returns, Refunds & Exchanges

Returns and exchanges are accepted only for items that arrive damaged or defective. Please review our Return, Refund & Exchange Policy for full details and instructions.

8. Intellectual Property

All content on this website — including product images, designs, logos, text, graphics, and branding — is the property of The Creative Stories and is protected by copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, The Creative Stories shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Our products are intended for decorative and home use only. Customers are responsible for proper and safe usage of all products. We are not liable for damages resulting from misuse or improper handling.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New Jersey, United States.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact:

The Creative Stories
New Jersey, USA
Email: swati@thecreativestories.com